Choose it and you will be taken to the proper section. Next, under "Office Product" the drop-down arrow will reveal "Office 2011 for Mac". Then, under "Office Sub topic" click the arrow & choose "Mac". In the "Office Topic" box, click the arrow & scroll to the bottom to select "Unknown / Other". Results in Microsoft 365 and Office - Microsoft Community A person at the group linked below had the solution.Ī) Use Force Quit (Command-Option-Escape) to close all open applicationsī) Stop Time Machine (Open Time Machine Preferences - Click to move the slider to "Off")Ĭ) Stop my external 3rd party backup application. When I first bought Office 2011 (in 2011), Microsoft's tech support could not solve an installation product key problem, ultimately telling me that their product wasn't compatible with my OS/Processor combination.
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